Shipping Policy
Shipping
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We offer standard and express shipping via UPS.
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We offer freight shipping via Day & Ross.
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Our prices include customs clearance charges when applicable.
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We are unable to ship collect; all shipments are sent pre-paid and charged.
Order processing time
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Please allow 1-2 business days for your order to be processed.
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Express shipping does not accelerate the order processing time.
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We do not process orders on Canadian statutory holidays.
How do I change or cancel my order?
Please get in touch with our Customer Service team at 1-888-8281122 from 9 AM-5 PM EST.
What do I do if the order I received is wrong/damaged?
If there is a problem with your order, please email us at shipping@super-dry.com
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