How can we help?

  • Where's my order?

    Once the shipment is ready for pickup, the tracking number is emailed to the buyer. If you need help tracking your order, please email our shipping department referencing the six-digit order confirmation number indicated on the order confirmation.

  • Where's my invoice?

    Invoices can be downloaded in PDF from the order confirmation sent to the buyer. If you need a copy of the invoice, please email our accounting department referencing the six-digit order confirmation number indicated on the order confirmation.

  • Sales and technical support

    If you need help sizing the correct air dryer or troubleshooting an actual system, please email our sales department including details and pictures and we will connect you with an application specialist.

Frequently asked questions

Where do you ship to?

We ship worldwide via UPS.

Where do you ship from?

Our North American warehouse is located in Laval, Quebec, Canada.

What is the order processing time?

We need 1-2 days to package your order. Express shipping does not accelerate the packaging process. Once the order is ready, we will email you the tracking information.

Can I use my own carrier?

We offer pre-paid and charge, bill-to account or local pickup.

What payment types do you accept?

We accept all major credit cards and Bank Transfers. We don't offer net terms.

Can I become a Super-Dry distributor?

Excited about the prospect of adding Super-Dry to your product portfolio? We are too! Simply email our sales department, indicating your company's website, and we will be thrilled to inform you about our exclusive discount programs, designed to maximize your business potential.

  • Mailing Address

    P.O. BOX 1641 ST-MARTIN
    LAVAL QC H7V 3P8
    CANADA

  • Head Office

    2285 FRANCIS-HUGHES, #315
    LAVAL QC H7S 1N7
    CANADA

  • Warehouse

    5755 BLVD DES ROSSIGNOLS
    LAVAL QC H7L 5X4
    CANADA

Use the form below for general inquiries

You can reach our customer support by email at info@super-dry.com or by phone at 1-888-828-1122 from Monday to Friday, 9:00 a.m. to 5:00 p.m. EST.