Shipping policy

SHIPPING
We offer standard and express shipping via UPS.
We offer freight shipping via Day & Ross.
We can't ship collect using your bill-to account. 
Tailgate and appointment requests are extra.
Our prices include customs clearance charges in USA.

TARIFF SURPLUS
Beginning December 1, 2025, all shipments to the United States will include a 10% Tariff Surcharge. The surcharge is a temporary measure to offset part of the import tariffs currently applied to our products. We will continue to absorb a significant portion of these costs internally.

ORDER PROCESSING TIME
Please allow 1-2 business days for your order to be processed.
Express shipping does not accelerate the order processing time.
We do not process orders on Canadian statutory holidays.

CAN I CHANGE OR CANCEL MY ORDER?
Please contact our Customer Service team at info@super-dry.com or 1-888-8281122 from 9 AM-5 PM EST.

WHAT TO DO IF THE ORDER I HAVE RECEIVED IS WRONG/DAMAGED?
If there is a problem with your order, please email us at shipping@super-dry.com